Email your photo/photos to [email protected] to place order. Go to www.paypal.com to pay with the internet's most trusted payment system.
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Frequently Asked Questions:
Q.Do I need a Paypal account to order my portrait? A. No. Your order will be processed on their site through our Paypal account. Q. Can you combine photos to make a family portrait? A. Absolutely! Having a portrait drawn from multiple photos is a great way to create family portraits of relatives that live in various locations. We have also added the memory of deceased loved ones when requested. Q. Why Artwork and not Photography for my portrait? A. Hand-drawn artwork is not mass-produced but lovingly custom made. Art can be customized to your liking, not just capture the subject "as is". We can add or remove items, change clothing, create specialized settings and backgrounds, (Ex. Grandma holding your new baby, though they never met!) Just ask! In most cases we can create what you desire. Q. What is the Payment process? A. 50% of the total cost is due to start your custom art piece. After payment is received through Paypal, we will start preliminary sketch. Upon your final approval, we complete the portrait, and the remaining 50% balance is due before final shipment to you. Q. How are refunds handled? A. Due to the custom nature of our work, our deposits are non-refundable. We create artwork just for you and cannot be re-sold to anyone! We will e-mail a preliminary proof approximately 10 days after receiving deposit. At this time, it is necessary for you to make any changes or corrections before final portrait is completed. We work hard for your satisfaction and comfort. Repeat customers and word of mouth is our greatest form of advertising! Q. How long does it take to receive my order? A. It varies on the size and complexity of your piece. After final approval of your proof is obtained, please allow 4-6 weeks processing and mailing time. If our current workload is heavy, shipping times will be delayed. We will notify you immediately. If you need urgent priority processing, we can do so for a fee. Call 813.732.7480 or e-mail [email protected] for free price quote. |